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Consulting Support

Optimal IdM offers a customizable Supplemental Off-Site Support Package (SOSSP) that is tailored to meet your custom support needs. You only purchase the amount of supplemental hours you require.

Supplemental Support Package

Support Features

Email and Phone Support
Planning and Deploying New Applications
Troubleshooting Production Issues
Interface with third party vendors to discuss product issues
Custom Deployment Questions
Maintaining Existing Deployment Infrastructures
Upgrades and Patches
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