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Consulting Support

Optimal IdM offers a customizable Supplemental Off-Site Support Package (SOSSP) that is tailored to meet your custom support needs. You only purchase the amount of supplemental hours you require.


Supplemental Support Package

Support Features
  • Email and Phone Support
  • Planning and Deploying New Applications
  • Troubleshooting Production Issues
  • Interface with third party vendors to discuss product issues
  • Custom Deployment Questions
  • Maintaining Existing Deployment Infrastructures
  • Upgrades and Patches
  • Access to the Optimal IdM Newsletter



  • Download Support Datasheet

    Download Support Datasheet  Download Support Datasheet (pdf)